Subscription management is available through Settings → Billing and the billing portal linked from it. Use the account that owns the subscription.
Open billing management
- Open Settings → Billing.
- Review the current subscription and billing status.
- Open the billing or customer portal action shown there.
- Choose the relevant action for payment details, invoices, or subscription management.
- Review the result after completing the change.
Enter payment details only in the secure billing form. Do not send card information in a support request.
Cancel a subscription
Use the cancellation action in billing management. Read the effective date and what access remains before confirming. After cancellation, check that the subscription shows the expected status and keep the confirmation.
Cancelling a subscription is different from deleting your account or a workspace. If you also want data removed, follow Close an account or workspace.
If the screen and payment do not agree
Check whether a recent checkout or change is still being confirmed. Avoid opening a second subscription to resolve a delayed update. Contact support with the account email, approximate payment time, and receipt reference if available.
See the current refund policy for cancellation and refund terms.