A social profile can be connected to your Velisto account and then made available in a workspace. These are separate steps: a connected account may still need to be added to the workspace where you want to post.
Add a profile to this workspace
- Select the correct workspace.
- Open Workspace settings → Social profiles.
- Choose Add profile.
- Under From your account, add an existing connection, or choose a platform to connect a new one.
- Complete the platform's connection flow if needed.
- Return to the workspace and confirm that the profile appears.
Check it in a post
Open a creation flow and look for the profile under the channel choices. Select it deliberately; adding a profile to a workspace does not mean every new post should publish there.
If a profile is missing
Check the workspace first, then check the account-level social profiles in Settings. If the connection exists at account level, add it to this workspace. If it asks to reconnect, follow Reconnect a social account.
When removing a workspace profile, review any affected scheduled posts. Removing a workspace association and disconnecting an account are different actions; read the confirmation before continuing.