Connect the Instagram professional account you use for marketing. The account you authorize should be the one you intend to publish to, with the access requested by the connection flow.
Connect the account
- Select the intended workspace.
- Open Workspace settings → Social profiles → Add profile.
- If the account appears under From your account, choose Add.
- Otherwise choose Instagram and follow its sign-in and authorization steps.
- Return to Velisto and confirm the intended profile is active in the workspace.
If the account cannot be retrieved
Check that it is a professional Business or Creator account and that you signed in to the intended profile. Follow the error shown by the connection flow and the current account-type controls in Instagram.
Check before posting
Open a post and confirm the Instagram profile appears among the channel choices. Review the format and media requirements shown for that post; connection alone does not mean every media combination is supported.
If the profile later shows a reconnect warning, restore the connection and check affected posts in Calendar. A failed earlier attempt may still need a separate retry.
You can manage account-wide connections under Settings → Social profiles. See Use social accounts in a workspace for the distinction.